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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mirtala Santos

August 15, 2025

5  out of  5
rating by Mirtala Santos
"Excelente servicio ya que te explican todo a detalle y te ayudan a conseguir buenos precios. Gracias y bendiciones"
We responded:
"Thank you so much! We're delighted to hear that you appreciated our detailed explanations and assistance in finding great prices. Your blessings mean a lot to us. We look forward to serving you again!"
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Shey Detterline

August 13, 2025

5  out of  5
rating by Shey Detterline
"We use this local state farm branch for two small businesses that we own, and they are super responsive and helpful whenever we need anything."
We responded:
"Thank you so much for taking the time to leave this review! We're thrilled to hear that our team has been responsive and helpful for your businesses. We truly appreciate your trust in us and look forward to continuing to support you in any way we can."
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Linda Rodriguez

August 12, 2025

5  out of  5
rating by Linda Rodriguez
"My state farm family has never let me down. I always get the best customer experience when I call. I have my house and car with them I also have life insurance wich I really feel good now so my boys don't have yo worry about anything. Thank you guys for all you do."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience with our team. It’s our priority to provide excellent customer service and ensure that you and your family feel secure and well taken care of. We truly appreciate your trust in us for your home, car, and life insurance needs. Thank you for being a valued member of our State Farm family!"
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Reyna Cruz

August 11, 2025

5  out of  5
rating by Reyna Cruz
"Nunca me había sentido tan, tranquila y segura aún si saber hablar inglés. Es difícil muchas veces encontrar un agentes, con tanta amabilidad , humanitario y sobre todo un gran desempeño profesional. Me refiero a Regina Moncada ,excelente agente y ser humano."
We responded:
"Thank you so much for your heartfelt review! We're delighted to hear that Regina Moncada was able to make you feel calm and confident despite the language barrier. Her kindness, professionalism, and genuine care truly set her apart, and we're proud to have her on our team. Your kind words mean a lot to us and to Regina personally. If you ever need assistance again, please don't hesitate to reach out!"
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Renée Myrie

August 4, 2025

5  out of  5
rating by Renée Myrie
"This location, State Farm has consistently been amazing, especially my most recent interaction today with Jacqueline Quinn! The staff is very personable, even sending birthday cards every year. I’ve been with them since 2019 and would highly recommend this Frederick State Farm to anyone looking. I attest that I was not paid nor compensated in any way for this review. It is purely based on my experience receiving exemplary customer service."
We responded:
"Thank you so much for your wonderful review and kind words! We're thrilled to hear that Jacqueline Quinn and the entire team at our Frederick State Farm location have consistently provided you with exceptional service. We truly appreciate your loyalty since 2019 and are glad to know that our personalized touches, like the birthday cards, make a difference. Your recommendation means a lot to us! Please don't hesitate to reach out if you ever need anything—we’re here to help."
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Wilber Rivera

August 4, 2025

5  out of  5
rating by Wilber Rivera
"The process to be insured was seamless and Regina helped me understand my coverage throughout the process!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Regina made the insurance process seamless and helped you understand your coverage clearly. Providing excellent support is our priority, and we’re glad it showed. If you have any questions in the future, please reach out!"
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Honatan Garcia

July 31, 2025

5  out of  5
rating by Honatan Garcia
"Thanks to Regina Moncada"
We responded:
"We're glad to hear you had a great experience with Regina Moncada. If you need any further assistance with your vehicle insurance or have any questions, please reach out. We're here to help!"
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Michael Reid

July 31, 2025

5  out of  5
rating by Michael Reid
"It was very nice to work with Jackie to get signed up with state farm. Very nice and good customer service experience. Thank you!"
We responded:
"We're delighted to hear that Jackie provided you with excellent customer service and made the sign-up process smooth. We appreciate your trust in us and look forward to serving you in the future!"
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Douglas Villegas

July 30, 2025

5  out of  5
rating by Douglas Villegas
"Good service."
We responded:
"Thank you for your kind feedback! We're glad you had a good experience with our service. If there's anything else we can assist you with, please let us know!"
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Manuel Coreas

July 30, 2025

5  out of  5
rating by Manuel Coreas
"I had an excellent experience. Luis Morales was super professional, kind and solved all my doubts quickly. In addition, they offered me a very competitive quote and tood the whole process without complications. Totally recommended! Many thanks to Luis Morales and to Danielle Leonard's agency"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Luis Morales provided you with professional and efficient service, and that the process was smooth and hassle-free. We’ll be sure to pass along your kind words to Luis. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Antonia Tamakloe

July 29, 2025

5  out of  5
rating by Antonia Tamakloe
"Luis was great! Got me a great deal and worked with me! was very patient and had great customer service! Definitely work with Luis if you need insurance!"
We responded:
"We're thrilled to hear that Luis provided you with excellent service and helped you find a great deal. We appreciate your recommendation and look forward to assisting you with any insurance needs in the future!"
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Alexandra Brown

July 26, 2025

5  out of  5
rating by Alexandra Brown
"We recently purchased our first home and a friend recommended that I call Danielle Leonard's State Farm office in Frederick to get a quote for a homeowner's policy. I not only got a good and fair quote, I had the best experience with one of their representatives, Phil Reid! In what felt like a chaotic time for us as everything was happening fast, he put us at ease, understood our needs and guided us through the process seamlessly like we were part of the family. We were so happy with his customer service and with State Farm's pricing that we switched our auto policies over too. We highly recommend calling Phil at this office, you'll be happy you did! Thank you Phil Reid, and thank you Danielle Leonard's State Farm!!!"
We responded:
"Thank you so much for sharing your wonderful experience! We're thrilled to hear that Phil Reid provided exceptional service and made what can be a hectic time feel smooth and manageable. It's fantastic that you felt supported and valued throughout the process, and that you found both the coverage and pricing to be a great fit. We truly appreciate your trust in Danielle Leonard's State Farm office and your recommendation. Welcome to the State Farm family, and please don’t hesitate to reach out if you need anything else!"
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Chantell Duckett

July 25, 2025

5  out of  5
rating by Chantell Duckett
"Melissa was great with meeting my needs and helpful with answering my questions. She went above and beyond to ensure she fully understood my needs!"
We responded:
"Chantell - thank you SO much for recognizing Melissa's efforts! We truly appreciate you!"
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Shashank Bhatia

July 24, 2025

5  out of  5
rating by Shashank Bhatia
"I had an excellent experience working with Jacqueline..she is knowledgeable, patient, and took the time to thoroughly explain all my options, making sure I understood each step of the process. Her professionalism and responsiveness gave me great confidence in my coverage decisions. Whether it was home, auto, or umbrella insurance, she provided solutions that were tailored to my needs and budget. I highly recommend Jacqueline to anyone looking for a trustworthy and dependable insurance agent."
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that Jacqueline provided you with knowledgeable, patient, and personalized service throughout your insurance process. It's wonderful to know that her professionalism and responsiveness helped you feel confident in your coverage decisions. We truly appreciate your recommendation and look forward to continuing to support your insurance needs in the future!"
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Pinnsky n

July 24, 2025

5  out of  5
rating by Pinnsky n
"the best in frederick"
We responded:
" We're thrilled to be considered the best in Frederick and appreciate your support! Thank you!"
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Hugo Velasquez

July 22, 2025

5  out of  5
rating by Hugo Velasquez
"Muchas gracias a Regina en State Farm por todo su ayuda! Fue muy amable y profesional. Buen trabajo. Gracias."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Regina provided you with kind and professional service. We appreciate you!"
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Thomas Seales

July 22, 2025

5  out of  5
rating by Thomas Seales
"Jacqueline Quinn was an absolute pleasure to work with. She was extremely helpful and tremendously sincere."
We responded:
"We appreciate your feedback and will be sure to share your positive experience with Jacqueline! Thank you for taking the time to let us know and thank you for choosing us!"
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Eirk Brown

July 17, 2025

5  out of  5
rating by Eirk Brown
"Regina from state farm provided amazing customer services and saved me over $160 is savings."
We responded:
"We're thrilled to hear that Regina from State Farm provided you with amazing customer service and helped you save over $160! Welcome to State Farm and the Danielle Leonard Team! "
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Jason Pirouline

July 15, 2025

5  out of  5
rating by Jason Pirouline
"Regina Moncada is the best!!! She helped me through the whole process for my parental insurance and i am very satisfizo with her service. Very profesional and polite. Thank you."
We responded:
"Thank you, Jason! Regina is wonderful and we are so glad that you were able to work with her for your insurance! "
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Matthew Jager

July 11, 2025

5  out of  5
rating by Matthew Jager
"I tried 3 other companies, but State Farm, and especially Daniela gave me the best deal. She was so nice and easy to talk to. Actually made insurance fun. Definitely recommend."
We responded:
"Thank you for taking the time to let us know that Daniela made your experience enjoyable! We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future! "
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Kaynine

July 11, 2025

5  out of  5
rating by Kaynine
"I just bought a new car and Melissa made it so easy to get my new insurance cards. Also, she was super nice and it was pleasure dealing with her!"
We responded:
"We're glad to hear that Melissa made getting your new insurance cards easy and are grateful for your feedback! We'll be sure to pass along your kind words to her. Congratulations on your new car, and please don’t hesitate to reach out if you need anything else! "
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Belkacem HD

July 10, 2025

5  out of  5
rating by Belkacem HD
"Jackie was very patient and took plenty of time to explain, review, and tailor the car & home premiums to my needs. I will definitely contact her for any future help once I decide to change my existing policy. Thanks Jackie for your professionalism. Belkacem"
We responded:
"We're delighted to hear that Jackie provided patient, thorough, and personalized service to meet your needs. We appreciate your trust and look forward to assisting you whenever you're ready to review your policy. Thanks again for recognizing Jackie’s professionalism!"
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Irons Family

July 3, 2025

5  out of  5
rating by Irons Family
"Jacqueline Quinn has been trying to get us to join State Farm for some time now, but has never been pushy. She would reach out, provide a quote and when I declined she would reach out again 6 months later. I respected that a lot. The timing worked out and she really listened to give us the best auto/home policies that worked within our budget. The best part, I have a real person I can consistently rely on when I have a question or insurance need. Thanks!"
We responded:
"Thank you so much for taking the time to share your experience with Jacqueline! We're thrilled to hear that her approach and dedication made a positive difference for you. It's wonderful that she was able to find the right auto and home policies that fit your budget while providing the personal support you value. We truly appreciate your trust and look forward to being here for you whenever you need us!"
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Ashley Lynn

July 2, 2025

1  out of  5
rating by Ashley Lynn
"If I could give ZERO stars I would. Absolute worst customer service when your staff misinforms (most likely purposefully) a customer multiple times about premiums and discounts, that’s a huge problem. As someone who worked for State Farm for 5 years… that’s just absolutely embarrassing."
We responded:
"We’re sorry to hear about your experience and truly appreciate your feedback. It’s always our goal to provide clear and helpful service, and we regret that you feel this is not the case for you. We would be happy to review your concerns directly. Please reach out to our office so we can further assist you on this issue."
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Steve Barrie

July 1, 2025

5  out of  5
rating by Steve Barrie
"We recently purchased a golf cart and reached out to Jackie to provide us a quote. Within minutes, Jackie followed up with competitive pricing and helped us get the cart insured. The process was seamless and we really appreciate Jackie’s customer service and support."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Jackie was able to provide you with competitive pricing and make the insurance process for your golf cart seamless. Jackie truly values excellent customer service. We appreciate your trust and look forward to assisting you in the future!"