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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victor Hugo López lalaleo

March 13, 2025

5  out of  5
rating by Victor Hugo López lalaleo
"De lo mejor gracias Regina"
We responded:
"Thank you so much for your kind words! Regina will be delighted to know that you appreciated her help. We look forward to serving you again!"
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Christina King

March 11, 2025

5  out of  5
rating by Christina King
"We have been working with this office for our home and auto for over a year now and it’s been a fantastic experience. Jacqueline is incredibly responsive, kind, personable, and efficient. Purchasing a home and a car were very stressful experiences but Jacqueline was always at the ready with whatever documents and info we needed."
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that your time with us has been fantastic. Jacqueline truly goes above and beyond for our clients, and it's wonderful to know that her responsiveness and support made such a difference during your home and auto purchasing process. If you ever need assistance in the future, don’t hesitate to reach out. We look forward to continuing to serve you!"
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Shayne Frebert

March 11, 2025

5  out of  5
rating by Shayne Frebert
"My long overdue review of this State Farm Agency, and Jackie as the Agent who worked with me! In this day and age, it's very difficult to not only achieve, but MAINTAIN a 5-star profile on a google business profile. A referral from family sent me over to *Jackie*, commending her prompt support and thorough work by ensuring what was best for a new client. I reached out and within 24hours (and even outside of business hours - Don't take that for granted people!!) - Jackie immediately was doing everything at Danielle Leonards, State Farm Agency so that she could to help with a recent F.U.B.A.R. issue that ALLSTATE caused even as a 5+ year customer on my 7 car Auto policy, and attempted to double my homeowners insurance!! Jackie displayed her knowledge of the various policy possibilities to maximize my savings, while retaining the same coverage levels. Being my Auto policy isn't conventional, this is why I needed the best. Their 5-Star success is exactly that. While I'll continue to monitor price increases, I'm planning on staying with them as long as it makes financial sense. If you've made it this far in the review, I've chosen to write this detailed review because as a former business owner, I know what it's like to have 10 times the amount of customers attempt to tear your business down with hate, but only a handful of customers that you take in and spend time with actually take the time to acknowledge and express their gratitude for the exceptional service you've spent so much time to provide. Here's to Jackie, one of the best Agents I've work with across the 5 different Insurance Agencies I've worked with over the years!"
We responded:
"Thank you so much for your detailed and thoughtful review! We greatly appreciate you taking the time to share your experience with Jackie and our agency. It’s fantastic to hear that she was able to assist you promptly and thoroughly, especially during a challenging situation. We pride ourselves on providing exceptional service, and it’s wonderful to know that Jackie’s dedication and expertise made a positive impact on your insurance journey. Your loyalty and trust mean a lot to us, and we’re committed to ensuring you receive the best support moving forward. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Here’s to many more years of working together!"
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Shaun Rashid

March 11, 2025

5  out of  5
rating by Shaun Rashid
"Melissa at State farm is the reason why I switched my entire relationship from another provider. Melissa has worked with me for at least 3 years and I've benefited from her professional advice. I find her to be very honest and trustworthy. She never put pressure on me to switch and was always applying consultative selling. I finally switched to her agency (State Farm) and look forward to a long and mutually beneficial relationship. Best wishes to Danielle and Melissa on their dedication to their business and clients."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Melissa has made such a positive impact on your experience and that her honesty and consultative approach resonated with you. Building trust with our clients is incredibly important to us, and we’re delighted that you chose to make the switch to our agency. We look forward to supporting you in the years to come and ensuring you receive the best service possible!"
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Jason Evans

March 5, 2025

5  out of  5
rating by Jason Evans
"Great service. Had to file a claim after storm damage. No hassles at all. Melissa is the best at coordinating and keeping things moving smoothly. Want to add to this as Jackie has been a great help with navigating car insurance. Always responsive and professional!"
We responded:
"We are so glad that we could provide you with the customer service that you deserve during your storm damage claim, Jason! Melissa does her best to make sure your claim moves smoothly. Thank you for taking the time to share your experience and for your kind words! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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cyndy hammett

March 4, 2025

5  out of  5
rating by cyndy hammett
"Jacqueline recently set up homeowners, car and umbrella policies for me in the middle of our move. It was flawless and she gave me peace of mind when I had so many other things to worry about. Kind, courteous and knowledgeable."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jacqueline was able to assist you with your homeowners, car, and umbrella policies during such a busy time. It’s great to know that her kindness, courtesy, and expertise provided you with peace of mind. We appreciate your trust in us and wish you all the best in your new home! If you need anything else, don’t hesitate to reach out."
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Nick Fogle

February 28, 2025

5  out of  5
rating by Nick Fogle
"Jacqueline was a pleasure to deal with and saved me a significant amount on my insurance. Thank you Jacqueline"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jacqueline was able to assist you and help you save on your insurance. We'll be sure to pass along your appreciation to her. If you need any further assistance in the future, don’t hesitate to reach out!"
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Edelmo Reyes

February 24, 2025

5  out of  5
rating by Edelmo Reyes
"Regina excelente trabajo 🚗"
We responded:
"Thank you! I'm glad to hear that Regina did an excellent job. Thank you for your feedback!"
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Sumya Hamid Oishe

February 18, 2025

5  out of  5
rating by Sumya Hamid Oishe
"I had an amazing experience with Regina Moncada. Not only did they offer me a better rate than my previous provider, but their customer service was outstanding. The representative I spoke with was incredibly friendly, patient, and took the time to explain all my options clearly."
We responded:
"Thank you for sharing your experience with Regina! It's wonderful to hear that you found a better rate and received such outstanding customer service. Your feedback highlights the importance of great customer care, and we appreciate you noticing!"
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Juanita Campana

February 14, 2025

5  out of  5
rating by Juanita Campana
"Thanks to Jackie Quinn for exceptional service. Very pleasant and knowledgeable. Explained everything for me in a way I could understand."
We responded:
"Thank you for sharing your experience with Jackie! It’s wonderful to know that she made a positive impact on your experience! "
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Carlton Thomas Jr

February 11, 2025

5  out of  5
rating by Carlton Thomas Jr
"Jacqueline Quinn was amazing. We had so much trouble with our previous carriers high pricing. She was able to find a plan that worked out for us at a better price and was very attentive to our needs. Thank you!"
We responded:
"Thank you for sharing your positive experience with Jacqueline Quinn! It's great to hear that she was able to assist you in finding a more affordable plan that meets your needs. Exceptional customer service can make a significant difference, and it sounds like she truly went above and beyond for you!"
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Lawrence Giles

February 10, 2025

5  out of  5
rating by Lawrence Giles
"Quick and amazing service from this agency. Regina was very tentative and was able to help me get the insurance plan that was right for me!"
We responded:
"Thank you very much for taking the time out of your day to recognize Regina and her customer service! We are so grateful for customers like you!"
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elise

February 10, 2025

5  out of  5
rating by elise
"My family has been with Danielle Leonard’s State Farm Team for many years. Jackie recently helped us when we added a car to our policy. Jackie was friendly, efficient, and explained everything to us. Thank you, Jackie, for providing excellent service."
We responded:
"Jackie delivers great service every day to our customers, and I am so glad that you noticed her efforts! We truly appreciate your loyalty and the time you took to leave this note for Jackie!"
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tony binker

January 31, 2025

5  out of  5
rating by tony binker
"Jackie is awesome"
We responded:
"We agree, Tony ~ Jackie is awesome!"
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Patricia Nichols

January 30, 2025

5  out of  5
rating by Patricia Nichols
"I am pleased with the service received today from Regina Moncada. She was knowledgeable, professional and customer focused. Thank you, Regina."
We responded:
"Thank you, Patricia! We are so happy to you had such a positive experience with Regina, and appreciate you!"
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amjad rana

January 29, 2025

5  out of  5
rating by amjad rana
"danielle is so profesional I decided to join state farm"
We responded:
"Thank you for your kind words! It's fantastic to hear that you found the professionalism you were looking for. Welcome to State Farm!"
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Wayne Craig

December 27, 2024

5  out of  5
rating by Wayne Craig
"My family has been with Danielle Leonard’s Team for years! Sure, there may be other cheaper insurance options out there, however, the little extra you pay for to stick with this team is worth it! The ease of which it is to make changes or inquire about anything under the sun is unmatched. We work with Melissa Poole on an almost monthly basis for all types of inquiries and her responsiveness, kindness, and the amount of pride she takes in her work is absolutely commendable. Passing up a chance to work with a community based team makes a noticeable difference that you will not get with these national brands that have call centers in different time zones. Good luck filing a claim or appealing a claim with one of those cheaper companies. I highly recommend this team especially in this post-COVID era where companies have lost sight of customer service and instead have made profits the end all, be all. Join this team and you will not regret it!"
We responded:
"Wayne - thank you so much for taking the time to leave this review and for the heartfelt message! We are so grateful to you and your family because we wouldn't exist without your continued support and loyalty. Melissa does an amazing job every day, so I appreciate your praise of her efforts! We look forward to serving your insurance needs for many years to come! Thank you!"
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Nadia Ward

December 20, 2024

5  out of  5
rating by Nadia Ward
"Fast work and great price! Such awesome service! I recommend for sure over anything else!"
We responded:
"Thank you, Nadia for the recommendation! We truly appreciate you taking the time to leave us a review!"
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Chantell Duckett

December 19, 2024

5  out of  5
rating by Chantell Duckett
"Melissa was great with meeting my needs and helpful with answering my questions"
We responded:
"Chantell - thank you SO much for recognizing Melissa's efforts! We truly appreciate you!"
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Mary Beth Joannides

December 19, 2024

5  out of  5
rating by Mary Beth Joannides
"Danielle was not available when I called, but Melissa was very helpful and took care of our needs."
We responded:
"Thank you so much for your kind words for Melissa! I'm sorry that I missed you last week - I am so happy she was able to take care of you. We appreciate you!"
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Armani Sulaiman

December 16, 2024

5  out of  5
rating by Armani Sulaiman
"Luis was the best with helping me with my policy highly recommended cost wise!"
We responded:
"Thank you so much for your words of praise for Luis! Luis does a fantastic job every day! We appreciate you, Armani!"
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Shaquille Brown

December 13, 2024

5  out of  5
rating by Shaquille Brown
"Jackie from State Farm is amazing I highly recommend her for your insurance needs! My wife and I had been paying high insurance for quite sometime now. For the same rates & deductions Jackie was able to bring that amount down to only half of what we were paying and lower my deductible. Thank you Jackie for taking the time and saving us we greatly appreciate you!"
We responded:
"Thank you, Shaquille! We appreciate YOU taking the time to recognize Jackie and her efforts to provide great service! "
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Beatriz Torres

December 9, 2024

5  out of  5
rating by Beatriz Torres
"Regina fue muy amable y muy profesional al momento de agregar mi carro nuevo a mi póliza, y se tomó el tiempo de aclarar mis dudas"
We responded:
"Thank you for sharing how Regina takes such great care of our customers!"
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Pattie Schulke

December 6, 2024

5  out of  5
rating by Pattie Schulke
"Jackie is able to provide a wealth of information to ensure you make the best insurance decisions for your individual needs."
We responded:
"Thank you, Pattie! We truly appreciate the kind words you shared about Jackie!"
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Brandon Hawkins

December 6, 2024

5  out of  5
rating by Brandon Hawkins
"I moved to my new home in Frederick with my young family in 2018. For almost 6 years I was comfortable with my home insurance rates, that is, until I met Jackie!! She not only explained to me simply where I could save big on home insurance but then she worked her magic and saved me hundreds whilst enjoying similar if not better coverage! Thankful for Jackie, State Farm and that team and will be referring friends and family here about how much they can save you! Thank you again Jackie!"
We responded:
"Thank you, Brandon! Jackie is very serious about providing wonderful service and I am so glad that you took the time to share your experience with her!"